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HOME - SHIPPING & RETURNS


Upon receipt of full payment, your order will be shipped to the specified shipping address. All products will be fully insured and sent by Air Mail. Please allow 14-17 business days for Regular Air Mail delivery. It cost only $2.95.


Express orders will be sent by the Express Mail Service (EMS). Upon shipment, we will provide you with the tracking number of your order. You can track your order easily online using the following link: EMS Delivery Tracking


Please allow 7-10 business days for Express delivery. If you require a shorter delivery time then the one specified, please contact our customer service department at INFO@MUSIC-EXPERTS.COM , and theywill be happy to check this option for you.


EMS Shipping Costs:

(0 - 500Gr.) $16.95, (500 - 1000Gr.) $20, (1000 - 2000Gr.) $21.45, (2000 - 3000Gr.) $27.2, (3000 - 4000Gr.) $33, (4000 - 5000Gr.) $38.8


Bulk Order

If you would like to place a bulk order, we welcome you to contact our customer service department at INFO@MUSIC-EXPERTS.COM , in order to see if you are eligible for discounted shipping rates.


International Customs and Imports

We do not collect payment for Customs, VAT and any import taxes. The buyer is solely responsible for the payment of these fees. We have found, however, that in most instances our international clients do not have to pay any customs fees.


Return Policy

MUSIC-EXPERTS provides a possibility to refund your money within 5 days, if, due to some reason, you are not satisfied with your purchase. This offer is valid within 5 days only from the date when you received the purchased good and SUPPORTrmed us whereof by E-Mail to INFO@MUSIC-EXPERTS.COM

MUSIC-EXPERTS hall refund the money, but we should receive the purchased good in its original condition, i.e. undamaged, and you shall pay full cost of sending the purchased good back to our company. You also may exchange your purchased good with any other art work, and we will be happy to help you in choosing our best product. We are sure, however, that you will be fully satisfied with your purchase and will need not use this service.

In the unlikely event that you receive a damaged product, please notify us immediately by E-Mail to INFO@MUSIC-EXPERTS.COM and you will receive a full refund or exchange.


Our mailing address is:

MUSIC-EXPERTS.COM
Beer Sheva 84162
Post Box 6384
Israel

MUSIC-EXPERTS.COM reserves the right to make changes in our policies at any given time. Notification of such changes will be posted on this page. If you have any questions or comments about any of our policies, please contact us at: INFO@MUSIC-EXPERTS.COM

 
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We provide a possibility to refund your money within 5 days, if, due to some reason, you are not satisfied with your purchase.
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